Eye on Management: Step-by-step guide to optometry's most common staff management challenges

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One of the greatest challenges for practice owners is staff management, yet a well-managed team is often the difference between success and mediocrity in practice ownership. This audio book teaches you how to navigate and overcome the most common staff management problems.


One of the greatest challenges for optometry practice owners is staff management, yet a well-managed team is often the difference between success and mediocrity in practice ownership. According to Dun & Bradstreet, 90% of all business failures analyzed can be traced to poor management.

My name is Dr. Steve Vargo. I am a full-time practice management consultant with IDOC. Having done hundreds of consultations with optometry practices on staff management issues, I’ve seen countless owners and managers struggle to lead and manage employees, leading to a practice that consistently underperforms. Anyone can improve in these areas, but you first have to understand the proven, tested fundamentals. This book teaches you how to avoid the common mistakes and do everything right the first time. Written in story format, this book includes material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader.

WHAT YOU WILL GET

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Chapter One: Managing Attitudes
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Chapter Two: Managing Performance
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Chapter Three: Managing Interpersonal Communication
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Chapter Four: Managing Workplace Conflict
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Chapter Five: Managing Superstars
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Chapter Six: Managing Associate ODs
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Chapter Seven: Managing Change

ABOUT ME

Steve Vargo, OD, MBA
Steve Vargo, OD, MBA is the Optometric Practice Management Consultant for IDOC. Since transitioning to a full-time practice management consultant in 2014, Dr. Vargo has performed over 3,000 consultations and coaching sessions with hundreds of independent optometry practices across the country. He speaks regularly at industry conferences, has been published in numerous industry publications, has a regular column in Optometric Management titled “The CEO Challenge”, and is a contributing author to the widely read “Optometric Management Tip of the Week” article. Dr. Vargo has also authored 4 books on the subjects of staff management, leadership and patient communication. More about Dr. Vargo at Drstevevargo.com

FREQUENTLY ASKED QUESTIONS

1: How do I access the audios?

After you register for the audio program, you will be instructed to download the Soundwise mobile app. When you sign in on the app, the program you registered for will automatically load in your library.

2: Can I listen offline?

Yes. Tap on the download icon next to an audio track will download the track to your phone. Simply download the audios when you have wifi and you can listen to them anywhere you go.

3: What should I do if I have technical issues?

Check out common troubleshooting tips here. If the issue is not resolved, please write to support@mysoundwise.com.

Get Access for USD 15.00