This book describes a battle-tested IT Services methodology that, unlike many others, can be understood by the whole team - without further training, certifications, or other fluff that serves to make things worse instead of better. The steps are simple for every aspect of IT: Understand, Plan, Change, Maintain.
DJ not only guides you thru his riskLESS Methodology - but gives you the knowledge you need to do what your employer was hoping you knew to begin with!
Detailed instruction on conducting assessments, presenting findings, documenting solutions, deploying with less risk and most importantly properly and safely maintaining the systems are all included!
WHAT YOU WILL GET
FREQUENTLY ASKED QUESTIONS
1: How do I access the audios?
After you register for the audio program, you will be instructed to download the Soundwise mobile app. When you sign in on the app, the program you registered for will automatically load in your library.
2: Can I listen offline?
Yes. Tap on the download icon next to an audio track will download the track to your phone. Simply download the audios when you have wifi and you can listen to them anywhere you go.
3: What should I do if I have technical issues?
Check out common troubleshooting tips here. If the issue is not resolved, please write to email@example.com.