<![CDATA[Customer Centricity]]> https://mysoundwise.com/soundcasts/1598195221575s https://s3.amazonaws.com/soundwiseinc/soundcasts/1598195221575s-1627292261752.jpg Customer Centricity https://mysoundwise.com/soundcasts/1598195221575s https://mysoundwise.com Tue, 31 May 2022 13:18:29 GMT Tue, 31 May 2022 13:18:29 GMT support@mysoundwise.com Customer Centricity - surely one of today's most used and abused business terms. Here, ValueGenie's David Pinder and David 'Eddie' Rattray discuss the challenges of achieving Customer Centricity in business and the exciting opportunities now opening up. ValueGenie false ValueGenie Customer Centricity Customer Centricity - surely one of today's most used and abused business terms. Here, ValueGenie's David Pinder and David 'Eddie' Rattray discuss the challenges of achieving Customer Centricity in business and the exciting opportunities now opening up. Soundwise support@mysoundwise.com No <![CDATA[Writing and customer conflict - should your customers suffer for your art?]]> How should you deal with customer conflict? How can we manage this to create stronger customer communications?


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]]> https://mysoundwise.com/episodes/16269716345030632e https://mysoundwise.com/episodes/16269716345030632e Mon, 26 Jul 2021 14:04:56 GMT How should you deal with customer conflict? How can we manage this to create stronger customer communications?

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]]> ValueGenie Writing and customer conflict - should your customers suffer for your art? <p>How should you deal with customer conflict? How can we manage this to create stronger customer communications?</p> <p></p><p>Subscribe to <a href="https://mysoundwise.com/soundcasts/1598195221575s">Customer Centricity Conversations</a> on <a href="https://mysoundwise.com/soundcasts/1598195221575s">Soundwise</a></p> No 2705 Writing and customer conflict - should your customers suffer for your art? <![CDATA[WIIFM - What's in it for me?]]> Me me me.....Understanding the importance of WIIFM is crucial for creating messaging and campaigns that have real impact with your customers. 


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]]> https://mysoundwise.com/episodes/16269702587921797e https://mysoundwise.com/episodes/16269702587921797e Mon, 26 Jul 2021 14:04:15 GMT Me me me.....Understanding the importance of WIIFM is crucial for creating messaging and campaigns that have real impact with your customers. 

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]]> ValueGenie WIIFM - What's in it for me? <p>Me me me.....Understanding the importance of WIIFM is crucial for creating messaging and campaigns that have real impact with your customers.&nbsp;</p> <p></p><p>Subscribe to <a href="https://mysoundwise.com/soundcasts/1598195221575s">Customer Centricity Conversations</a> on <a href="https://mysoundwise.com/soundcasts/1598195221575s">Soundwise</a></p> No 1160 WIIFM - What's in it for me? <![CDATA[Customer Centricity - What is it? How do we get it? And Why is it desirable?]]> What is customer centricity? Does anybody know?  


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]]> https://mysoundwise.com/episodes/16269707765263386e https://mysoundwise.com/episodes/16269707765263386e Mon, 26 Jul 2021 14:12:15 GMT What is customer centricity? Does anybody know?  

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]]> ValueGenie Customer Centricity - What is it? How do we get it? And Why is it desirable? <p>What is customer centricity? Does anybody know?  </p> <p></p><p>Subscribe to <a href="https://mysoundwise.com/soundcasts/1598195221575s">Customer Centricity Conversations</a> on <a href="https://mysoundwise.com/soundcasts/1598195221575s">Soundwise</a></p> No 2475 Customer Centricity - What is it? How do we get it? And Why is it desirable? <![CDATA[Why should we listen to the customer?]]> Topics discussed include - Why should we listen to customers? How do we interpret what they are really telling us? What are storyarchetypes and how do we use them to develop better customer messaging and communications.


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]]> https://mysoundwise.com/episodes/16268700808135745e https://mysoundwise.com/episodes/16268700808135745e Mon, 26 Jul 2021 14:11:52 GMT Topics discussed include - Why should we listen to customers? How do we interpret what they are really telling us? What are storyarchetypes and how do we use them to develop better customer messaging and communications.

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]]> ValueGenie Why should we listen to the customer? <p>Topics discussed include - Why should we listen to customers? How do we interpret what they are really telling us? What are storyarchetypes and how do we use them to develop better customer messaging and communications.</p> <p></p><p>Subscribe to <a href="https://mysoundwise.com/soundcasts/1598195221575s">Customer Centricity Conversations</a> on <a href="https://mysoundwise.com/soundcasts/1598195221575s">Soundwise</a></p> No 3055 Why should we listen to the customer?